Sliding Scale
We currently adopt a sliding scale for most types of sessions and venues.
Our sliding scale is pegged to community health subsidies (CHAS), for ease of reference. Do check your eligibility.
Booking Fee vs Session Fee
Each appointment requires a non-refundable booking fee, payable before the session to confirm the slot. .
Session fee (on top of the booking fee) is payable only after the session.
The session fee is per hour and a pro-rated bill based on the session duration will be sent to you only after the session.
Please see Enquiries for payment related matters.
Urgent Requests
Session Fee for 1st hour is payable on top of Booking Fee.
Balance session fees payable only if session exceeds 1st hour.
Important Information
Session Length
Typically sessions last about 1 hour, but first appointments, couple/family sessions or house calls usually stretch beyond, and having any combination of any of these factors may possibly make it exceptionally longer than usual.
Clients can indicate whether they wish to continue the session beyond the 1st hour or schedule a follow-up session if there are still many matters that they wish to discuss.
Session fees beyond 1st hour will be pro-rated accordingly.
Please note that session length is chargeable from the start time of the booked appointment. Therefore, clients are advised to arrive punctually for sessions.
Sample Fee Calculations
Sample Fee Calculation A
Client A holds a Green CHAS Card and attends an Individual Online Session for 1 hr.
Payment before Session: $25 Booking Fee
Payment after Session: $90 for Green CHAS Rate x 1 hr = $90
Total Cost for Client A: $115
Sample Fee Calculation B
Client B holds an Orange CHAS Card.
Client B and spouse attends a Couple Session for 1.5 hr at Jurong East.
Payment before Session: $35 Booking Fee
Payment after Session: $90 for Orange CHAS Rate x 1.5 hr = $135
Total Cost for Client B: $170
Sample Fee Calculation C
Client C holds a Blue CHAS Card.
Client C, spouse and child attends a Family Session for 1.75 hrs at Pasir Ris.
They booked Urgently less than 24 hours before the session.
Payment before Session: $35 Booking Fee + $100 for Blue CHAS Rate 1st hr = $135
Payment after Session: $100 for Blue CHAS Rate x Remaining 0.75 hr = $75
Total Cost for Client C: $210
Sample Fee Calculation D
Client D does not wish to use CHAS Rates.
Client D attends an Individual Face-to-Face Session for 1 hr at City Hall at 8pm.
Payment before Session: $35 Booking Fee
Payment after Session:
($120 for Standard Rate x 1 hr)
+ $40 surcharge after 7pm = $160
Total Cost for Client D: $195
Sample Fee Calculation E
Client E has a Blue CHAS Card.
However, Client E requests for a House Call for a Family Session for 1.25 hr.
Payment before Session: $35 Booking Fee
Payment after Session:
($180 for Premium Rate x 1.25 hr) = $225
Total Cost for Client E: $260
Individual Mental Health
Counselling & Therapy
(Adults)
Individual Face-to-Face Sessions
*This service (individual therapy) is not available for house calls. Please refer to Enquiries.
Individual Online Sessions
Our Latest Rates
Marriage Counselling
(Couples Therapy)
Face-to-Face Sessions
*This service (couples therapy) is not available Online.
*Sliding scale rates are not available at Woodlands for this service (couples therapy).
Youth Counselling & Parenting
(Family Therapy)
Face-to-Face Sessions
*This service (couples therapy) is not available Online.
*Sliding scale rates are not available at Woodlands for this service (couples therapy).
How to Book an Appointment
